Privacy Policy

1. Information We Collect

• We may collect account information such as name, email address, password-related data, and other information submitted during registration, login, profile updates, or support requests.
• We may collect listing information such as titles, descriptions, photographs, location selections, category selections, contact details, pricing information, and other content submitted for publication or moderation.
• We may collect technical information such as IP-related logs, browser type, device information, page activity, session records, referral information, and system troubleshooting logs.
• We may collect communication records when you contact support, submit complaints, request content changes, respond to moderation issues, or communicate with us about accounts or listings.

2. How We Use Information

• To create and manage accounts, maintain secure sessions, process account actions, and provide website functionality.
• To review, moderate, publish, edit, restrict, remove, or otherwise manage listings and other user-submitted content.
• To process coin purchases, review payment references, maintain transaction-related records, and respond to payment support requests.
• To improve website performance, prevent fraud and abuse, maintain security, enforce policies, troubleshoot technical issues, and comply with legal obligations.

3. Public Listings

• Information included in approved listings may become publicly visible to website visitors, other users, and potentially search engines.
• Users are responsible for ensuring that information submitted in public listings is accurate, lawful, authorized for publication, and appropriate for public display.
• We may format, sanitize, shorten, reorder, restrict, or remove listing content where necessary for moderation, quality, safety, legal compliance, or platform policy purposes.

4. Cookies and Similar Technologies

• Kotagirl.com may use cookies, session cookies, local storage, and similar technical technologies to maintain login sessions, remember preferences, support essential functionality, and improve security.
• Some cookies or session technologies may be necessary for account access, session continuity, fraud prevention, or other essential website functions.
• Disabling or clearing cookies may cause certain website features to stop working correctly or may require you to sign in again.

5. Payment Information

• When users purchase coins, submit payment references, or request promotion-related features, we may retain package information, transaction identifiers, verification references, purchase history, and related support records.
• We do not intend ordinary listing functionality to collect full sensitive banking credentials. However, limited payment-related records may be retained for verification, bookkeeping, dispute handling, support, and fraud prevention.
• Payment-related information may be reviewed internally where necessary to verify a transaction, investigate an issue, resolve a support request, or protect the platform.

6. Third-Party Services

• Kotagirl.com may rely on third-party hosting, security, analytics, email, content delivery, infrastructure, payment coordination, or other technical providers to operate the website.
• These providers may process limited technical or transaction-related information when necessary to provide their services to the platform.
• Kotagirl.com is not responsible for the independent privacy policies or practices of third-party websites and services that are linked from or integrated with the website.

7. Data Security

We use reasonable administrative, technical, and operational safeguards intended to protect information from unauthorized access, misuse, loss, alteration, or disclosure. However, no website, server, transmission method, or storage system can be guaranteed to be completely secure. Users should also protect their passwords, devices, and account credentials.

8. User Rights

• Users may request correction of inaccurate account information maintained by the platform, subject to reasonable verification requirements.
• Users may request removal of certain submitted content or account-related information, subject to moderation records, transaction records, backups, technical limitations, disputes, and legal obligations.
• Users may stop using the website at any time. However, certain information may continue to be retained where reasonably necessary for security, fraud prevention, disputes, payment records, operational requirements, or legal compliance.

9. Content Removal and Privacy Requests

• We may remove, restrict, edit, or unpublish listings, uploaded images, profile information, or other content that violates platform rules, privacy requirements, intellectual property rights, or applicable law.
• Users may contact support regarding legitimate privacy, ownership, accuracy, legal, or content-removal concerns.
• A removal request does not necessarily guarantee immediate deletion from every backup, cache, moderation record, search engine index, or third-party system.

10. Legal Compliance

Kotagirl.com may preserve, review, restrict, remove, or disclose information where reasonably necessary to comply with applicable laws, court orders, lawful government requests, law enforcement processes, regulatory obligations, fraud investigations, safety requirements, or the protection of platform rights and users.

11. Data Retention

Information may be retained for different periods depending on why it was collected. Account, listing, payment, support, security, moderation, and legal records may be retained for as long as reasonably necessary for the purpose for which they are used, for legitimate operational requirements, or to comply with applicable legal obligations.

12. Account and Listing Information

• Users should avoid submitting unnecessary sensitive personal information in public listings, profile descriptions, images, or messages.
• Users are responsible for reviewing the information they publish and removing information they no longer want publicly displayed where platform tools permit.
• Public listing content may remain accessible to website visitors or search engines for some period even after a listing is unpublished or removed.

13. Policy Updates

This Privacy Policy may be updated from time to time to reflect operational changes, legal developments, technical improvements, security requirements, or changes to platform services. The revised policy becomes effective when published on the website unless a different effective date is stated.

14. Contact Us

For questions about this Privacy Policy, cookies, account information, payment records, listing visibility, data protection, or content removal requests, please contact our support team at admin@kotagirl.com or use the Contact Us page.